What we do

Poorly managed service charges are a frequent cause of disputes between occupiers and owners. Our industry leading service charge team works with some of the UK's largest retailers including Arcadia and Tesco. By examining their service charge exposure in one off audits or through an ongoing management process, we ensure that they pay only what they have to.

We have developed and introduced an industry leading service charge management system that gives clients web access to their property documents and real time reporting across their service charge exposure, making the process more efficient and tansparent.

SGP's market knowledge and expertise can deliver significant savings with a service that includes:

• Budget review and year end reconciliation
• Ensuring recoveries are permitted under lease terms and challenging discrepancies
• Liaising with surveyors in respect of planned preventive maintenance programmes to ensure works are necessary; costs justifiable and in accordance with leases
• Rectifying incorrect calculations
• Pursuing refund of interest
• Pursuing Landlords for outstanding year-end actuals and certificates.

Tenant and Property Management Association (PMA) meetings provide a valuable platform for the landlord and tenant to forge good working relationships. We often attend these meetings on behalf of customers, ensuring that their voice is heard.

Contact our service charge team on 0116 201 6800 to discuss how we can help you or click here to e-mail Judy Causer.