Scottish & Newcastle Pub Company (S&N) is the leased pub division of Heineken UK and operates over 2000 pubs in partnership with individual business people throughout the UK.
Servicing the pub sector raises specific challenges, one of which is due to opening hours. The request to secure or make-safe a property often comes outside of the 9 to 5 working day and requires an immediate response. SGP has built up significant supplier relationships that meet the needs of the hospitality industry across the UK.
The range of services that SGP provides to support S&N's leased pub estate includes:
- 24/7/365 reactive maintenance helpdesk
- Planned maintenance
- Supplier procurement & supply chain management
- Minor projects co-ordination
Scottish and Newcastle has an in-house project management team. We worked with them to develop and implement a project co-ordination process that has streamlined and added control to the delivery of minor projects across the estate.